PICK & PACK
We endeavor to have your goods prepared and dispatched within 48hrs of order placement.
Orders are dispatched on Mondays, Wednesdays and Fridays. Orders must be placed by 5pm of the preceding day to be dispatched next day.
For example; for an order to ship on Wednesday the order must be placed by 5pm on Tuesday. If not, the order will ship the next scheduled dispatch - Friday.
STANDARD SHIPPING POLICY
All orders are freighted by Australia Post and subject to standard domestic eParcel transit times and coverage. While the origin of Dispatch is fixed to Melbourne, we strongly suggest you refer to Australia Post guidance for delivery timeframes for your specific destination.
All domestic shipping options provide Tracking Services.
EXPRESS PARCELS - 3-9 business days
EPARCEL TRACKED - 6-12 business days
Please click thru the following LINK for the latest update on NZ transit times
Note that international orders can possibly be subject to customs and duty. We recommend you check your local regulations.
REST OF THE WORLD
All our shipments are handled and dispatched domestically via Australia Post. The carrier import acceptance and "final leg" is subject to the destination country. ie German - DHL, USA - USPS